? MFK Consulting

...Customer eXperience Management...


A Customer eXperience Management consultancy company developing customer service culture, aptitude and mindset.

Our practice focus Customer eXperience Strategy Design, Customer eXperience Journey, Service Aptitude Development & Perception enhancement through consulting assignments and gaming bootcamps.

CX Consulting & Strategy Design

Develop services mindset, aptitude in your workforce. Engage your employees by enhancing their knowledge about omnichannel customer interactions. Provide every customer with a consistent and exceptional experience, improve customer loyalty through employee engagement

CXM The Game Changer

Do you want to join the league of top companies who are able to make CXM work effectively, differentiate consistently from your competition, create rapid action revenue, cost and service impact and create a platform for consistent customer driven innovation?

Strategic Customer Service

Develop a strategic view and strategic approach to customer service.

CX Champion Development Program

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  • Develop organizational CX competence, learn the art of customer experience management in CX innovation bootcamp. The consulting program is designed around thought provoking discussion with engaging activities. Discover different ways to implement customer loyalty and customer driven innovation in your organization.

    CX Bootcamp Brochure